Alaska Web Studio.
All Rights Reserved, 2020
Website Service and Support
Why an annual service plan? Simple, it saves you money. Regardless of whether you are enrolled in a service plan or not, we happily provide support for website updates. Annual service plan enrollees save money by paying less than the hourly rate and avoid consult fees. It just makes sense!
Our website maintenance packages are designed to meet the needs of any website. These maintenance plans are for WordPress websites that we provide hosting for, or one that you host. All websites we design automatically receive the Lite plan, free of charge.
Annual Service Plans
Light
Included with new web design
Monthly
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WordPress and plugin updates
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Daily file backups
This plan is automatically included with all new websites I design, build and host.
A Light Dusting
Monthly
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All Lite plan features
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1 to 2 content updates per month
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1 to 2 business day response
This is the perfect plan for websites that need to make simple, but less frequent updates to the content of the site. This is billed monthly via invoice.
Active Website
Monthly
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All Lite plan features
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Up to 5 content updates per month
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1 to 2 business day response
This is the perfect plan for websites that require more frequent updates to the content of the site. This is billed monthly via invoice.
Dynamic Website
Monthly
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All Lite plan features
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5 plus content updates per month
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1 to 2 business day response
This plan is intended for websites that are extremely active and require very frequent content updates. This billed monthly via invoice.
All of the service plans are billed monthly and require an annual contract. Each plan is billed monthly. You can also upgrade your service plan at any time!
How to request updates
A request to update the content of your website is simply made via a Work Request. All clients who are enrolled in any of the service plans above simply walk through the guided, interactive form to make their request. If you need to up upload files such as media or documents, you may do so with your request.
Some examples of content updates and changes
- Add or replace media content on existing web pages
- Add or replace owner supplied graphical content
- Update textual content on existing pages
- Update contact forms
- Update specialized contact or registration forms
Examples of requests not covered under a maintenance plan
- Request to add additional page to website
- Redesign of any page or pages of the website
- Add new specialized form requiring logic to website
- Add Ecommerce to website
Requests such as the ones above that are not covered under an annual maintenance plan are certainly doable.
Do you have new ideas about what your business or organization is doing and would like to see that materialize on your website?
Awesome! Lets talk about them!
"I have known Ken Outten for nearly a decade as a friend and in the last year and a half professionally. His work whether it be the development of my website, company brochures, newsletters or the development of professional proposals, has not only been top quality, but done in a timely manner. I can't imagine trying to build my organization without his services."
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