Website Service and Support

Why an annual service plan?  Simple, it saves you money.  Regardless of whether you are enrolled in a service plan or not, we happily provide support for website updates.  Annual service plan enrollees save money by paying less than the hourly rate and avoid consult fees.  It just makes sense!

 

Our website maintenance packages are designed to meet the needs of any website.  These maintenance plans are for WordPress websites that we provide hosting for, or one that you host.  All websites we design automatically receive the Lite plan, free of charge.  

Annual Service Plans

Light

Included with new web design
Monthly
  • WordPress and plugin updates
  • Daily file backups

A Light Dusting

Monthly
  • All Lite plan features
  • 1 to 2 content updates per month
  • 1 to 2 business day response

Active Website

Monthly
  • All Lite plan features
  • Up to 5 content updates per month
  • 1 to 2 business day response

Dynamic Website

Monthly
  • All Lite plan features
  • 5 plus content updates per month
  • 1 to 2 business day response

All of the service plans are billed monthly and require an annual contract. Each plan is billed monthly.  You can also upgrade your service plan at any time!

How to request updates

A request to update the content of your website is simply made via a Work Request.  All clients who are enrolled in any of the service plans above simply walk through the guided, interactive form to make their request.  If you need to up upload files such as media or documents, you may do so with your request.

Some examples of content updates and changes

Examples of requests not covered under a maintenance plan

Requests such as the ones above that are not covered under an annual maintenance plan are certainly doable. 

 

Do you have new ideas about what your business or organization is doing and would like to see that materialize on your website?

 

  Awesome!  Lets talk about them!

"I have known Ken Outten for nearly a decade as a friend and in the last year and a half professionally. His work whether it be the development of my website, company brochures, newsletters or the development of professional proposals, has not only been top quality, but done in a timely manner. I can't imagine trying to build my organization without his services."
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Alaska Website Design